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Updated July 15, 2020
Meany Center understands that to keep artists, audiences and employees safe, the performance experience will be different this season. We are currently working with the UW Environmental Health & Safety Department, the Washington State Arts Commission and arts-specific specialists to devise our live performance plans in adherence to the Centers for Disease Control and Prevention, state and county health department recommendations.
Plans will focus on:
reducing personal proximity and crowds,
limiting on-site transaction points,
reducing opportunities for reinfection through cleaning and hygiene, and
creating a culture that supports adherence to our policies. We understand protocol must be dynamic to best respond to new information.
To ensure that we can provide an excellent audience experience, Meany is planning for several scenarios based on reopening phases and the protocols required in each phase. While seating capacities could range from 340 to 1,200, depending on the phase we’re in, we are moving forward with plans that accommodate social distancing. These plans limit our seating capacity to 340. Under this plan, seating will be general admission and there will be no reserved seating. When we reach Phase 4 and can operate at full capacity, we will revert back to assigned seating.
New safety protocols for live performance attendance may include, but are not limited to:
Sanitation & Safety Expectations
- Compliance with Safe Start Washington requirements.
- Enhanced daily and between-performance cleaning procedures, adhering to CDC recommendations for public facilities. Frequent disinfection of high-touch surfaces including doors, elevator buttons and workstations, particularly during events.
- Sanitation stations throughout the venues, including backstage and office spaces, that include hand sanitizer.
- Mandatory wearing of masks or face coverings in accordance with state, county and venue regulations.
- Plexiglass barriers between public and staff at key transaction points.
- Updated restroom use protocol for audiences.
- Food service and artist merchandise will be suspended or will operate in adherence to phase-specific guidelines outlined by state and local health officials.
Patron Movement & Experience Expectations
- Reduced capacity through changed seating configurations to accommodate social distancing requirements. Designated zones and entry and exit paths for theater seating.
- No late seating to prevent audience crossing.
- Timed entry to eliminate crowding at theater entrance.
- New print-at-home and ticket scanning capacities to reduce touch transactions on site.
- Directional audience flow to maximize social distancing and minimize engagement of high-touch surfaces. Identify, control and limit congregation points in venues where staff and visitors may come into close proximity. Train and strategically place staff to encourage flow and physical distancing of visitors.
- Digital programs to reduce exchange of printed materials.
- Clear communications to patrons prior to arrival regarding safety expectations, with consideration for signage outdoors and inside that declares expectations for the visitors to enter the venue, including caution to physical distance, wash hands, use hand sanitizer, wear a mask and other safety precautions.
- Secure patron information to facilitate contact tracing.
- Prohibit backstage visitors and greeting of audience members at stage door following performances.
- Meany Center will send out updated attendance and venue details in advance of each live performance along with performance tickets.
Frequently Asked Questions
Will I be able to keep my same Meany Center subscription seats if capacities are reduced?
With capacities reduced to accommodate social distancing, we will be moving to general admission seating. When we reach Phase 4 and can operate at full capacity, we will revert to our normal seating and subscribers will retain their regular seats. If you find your seating to be unsatisfactory, you may receive a full refund right up to show time.
If I don’t renew this year, will I be able to keep my same seats next season?
We will hold your subscription seats for one season. However, if you do not renew for the current season, your seats will be sold to other patrons and we can not guarantee your same seats when purchased as individual tickets.
When will I get my tickets?
We will be mailing all tickets one month in advance of each performance and will now offer print-at-home tickets that can be emailed to you.
How can I stay updated on event schedules and ticket information?
We will update our website with the most current information. We will also email notifications and updates to ticket holders. To ensure we can reach you, please provide us with your email address and cell phone number. You can sign up for email updates here.
Will events be live-streamed or available online this season?
We are collaborating with our artists to provide virtual experiences that can be enjoyed at home for any canceled live performances.
Will I get a refund if my performance is canceled?
You have the option to receive a full refund for any canceled performance, or may hold the value of your tickets on account for future purchases, make a donation or apply the value to a gift certificate. To select your preference, please use our Ticket Options Form.
Will UW student tickets be available this season?
Subscription tickets are available now for UW Students. UW Student single tickets will be available later this fall but will be limited by reduced seating capacity due to social distancing measures.
For more information about the University of Washington’s COVID-19 response, please visit the UW COVID-19 Facts & Resources page.